Emails from Sharewear
Which emails we send and why.
We send emails when something needs your attention:
- Confirming your email address when you sign up
- Offers: a new offer, a counter-offer, or an offer accepted or declined, or not paid for in time
- Orders: payment received, your item has sold, it's been posted, the order is complete or cancelled, or a refund
- Messages: when someone messages you
- Reviews: a reminder to leave one, and when someone reviews you
- Problems: if a buyer reports a problem with your sale
Not getting our emails?
Check your junk or spam folder, and add us to your contacts. Make sure the email address in Settings is correct.
Watch out for fake emails
We'll never ask for your password, card details or bank details by email. If an email asks for these, or sends you to a website that isn't Sharewear or Stripe, don't click it.