How payment works

Sharewear uses Stripe, a payments company used by millions of businesses, to take payments and pay sellers. Your card details go straight to Stripe and are never seen or stored by Sharewear.

Step by step

1. You pay the item price, any postage and the buyer protection fee.
2. We hold the money while you collect the item or wait for it to arrive. The seller can see they've been paid for, but can't get the money yet.
3. The order completes when you give the seller your handover code, confirm your parcel arrived, or 7 days after posting.
4. The seller is paid the item price and postage. The buyer protection fee stays with Sharewear.

If there's a problem, the money stays held until it's sorted, and you're refunded if we agree something went wrong. Buyer protection